The Personal Information You provide
When you use the website, you may provide and we may collect personal information about you through our website when you visit or order from our website, such as your billing information, including name, address, credit card number, government identification, telephone number, email address. You may choose not to provide any information that you are expressly asked to provide. However, this may limit your ability to use this website as effectively as other users.
In addition to the personal information mentioned above, we may collect other information about you when you communicate with us by phone or email, which may include your personal information. This information may be matched and stored with personal information provided or collected through the website.
Information We Collected
We may use mobile analytics software and various backend systems to analyze certain information about your use of this website, such as email addresses, page views, ads clicked, and transaction-related information that constitutes personal information. Generally, we store website tracking information in an anonymous, aggregated form; however, our third-party tracking partners may store certain information, such as page views, in a way that is associated with a specific user and constitutes personal information.
We do not collect information about your location from your mobile device, but we do record your IP address, which can be used for approximate location and constitutes personal information. We use IP addresses only for activities necessary to maintain or analyze the Services; perform network communications; authenticate users or personalize content; protect the security or integrity of users and the Services; ensure compliance with laws or regulations; or meet user requests.
Purposes We Use Your Information
We may use the information collected for a variety of purposes, including: Improve operational services. Helps provide you with a smooth and efficient user experience. Monitor, analyze, and describe service usage patterns and performance, including aggregated metrics such as total number of visitors, traffic, and demographic patterns. Perform system administration and system troubleshooting and diagnose or repair technical problems.
How We Use Your Information
We only share your personal data as necessary to enable any third party to provide services as requested or on our behalf. These third parties (and any subcontractors) are bound by strict data processing terms and conditions and are prohibited from using, sharing or retaining your personal data unless they have been expressly contracted (or without your consent).
Non-Personally Identifiable Information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform type, number of clicks, etc.) with interested third parties for a variety of purposes, including (i) to comply with various reporting obligations; ( ii) For commercial or marketing purposes; (iii) To assist such parties in understanding the interests, habits and usage patterns of our users with respect to certain programs, content, services, advertisements, promotions and/or features offered through the Site.
How We Protect And Store Your Data
We will retain your information for as long as is reasonably necessary in relation to the purpose for which it
was collected. In many cases, we will retain your data as necessary for your use of the Services, which may
include maintaining this information after you stop using the Services.
Beiens may retain user data for the following purposes:
Develop new features and improve services;
Support follow-up customer service inquiries;
Improve the security of the service;
Comply with our legal obligations.
We encourage parents and teachers to monitor their child's or student's use of the website. We may collect analytical data (excluding personal information) from your use of the Services to provide and develop the Services, and we may collect information such as your age and nickname as you use the Website and Services and create your user material.
If you are under the age of 16, please do not use or access this website at any time or in any way. If parents or educators come across any information being shared/collected without your approval, please email firstname.lastname@example.org. We will take necessary steps to delete such information from our systems.
Please Note: If your privacy concerns are not covered by the question categories above, or if you are having issues submitting your request, please contact us via email. Customer Service Email: email@example.com
Please understand that our privacy team will only respond to privacy-related questions and requests. For general customer support inquiries regarding product-related purchase, delivery, payment or return issues, please contact Beiens Customer Support.